The short version
| Dentiflow | Sada | |
|---|---|---|
| Books patients automatically | ✗ Sends SMS/email reminders — one-way. Booking still goes through your staff | ✓ AI receptionist answers and books on WhatsApp, 24/7 |
| The channel | SMS and email — messages your patients rarely open | WhatsApp — where your patients already are |
| Message costs | SMS-based reminders* | WhatsApp conversations included in your plan |
| Speaks Arabizi | ✗ Template reminders | ✓ Real conversations in Arabic, Arabizi, French, English |
| After-hours coverage | ✗ The 11 PM "are you open?" goes unanswered | ✓ Answered, and usually booked |
| Back office | ✓ Records, charting, scheduling, billing, inventory | ✓ All of it — records, odontogram, treatment plans, billing, inventory, reports |
| Dual-currency cash handling | Generic billing | ✓ Built for Lebanese clinic reality |
| Pricing | Quote-based — you have to ask | Public: from $99/month, no contract |
| Free trial | Demo on request | First month free — fully set up for you |
*Dentiflow's reminder model is SMS-based; confirm current rates and bundles with them. Sada includes WhatsApp conversations in the subscription — no per-message meter running.
What Dentiflow got right
Honesty first — three real things:
It moved clinics off paper.
Cloud records, scheduling, and billing in one place was a genuine upgrade for every clinic that adopted it, and the mobile app means you can check the day from anywhere.
It's familiar.
If your team already knows it, that knowledge has value — switching software has a cost even when the new one is better.
Reminders do reduce no-shows.
An SMS the day before is better than nothing. That's not in dispute.
So if Dentiflow is working for you, why is this page worth two more minutes? Because of what happens between the reminders.
The gap: everything that happens when a patient messages you
Count what actually arrives on your clinic's WhatsApp in a week:
"Ades el tanzif?" — "Fi maw3ad bukra?" — "Btefta7o l sabet?" — "Baddi ghayyer maw3adi" — "3ende waja3, fiye mroo2 lyom?"
Dentiflow has no answer to any of these. It's not built to reply — it's built to remind. Every one of those messages waits for a human: your receptionist during hours, you after hours, or nobody. And the ones that come at 9 PM? By morning, the patient found a clinic that answered.
This is the difference in one line: Dentiflow talks at your patients. Sada talks with them.
Sada's AI receptionist reads the message — in Arabizi, Arabic, French, or English — checks your real calendar, offers slots, books the appointment, reschedules, answers the "are you open Saturday" questions, and hands off to a human the moment one is needed. Your reminders still go out. But now the replies get answered too. At 9 AM and at 11 PM.
And about that SMS channel
Dentiflow's reminder model runs on SMS — which raises two questions, one small and one big.
The small one is cost: SMS-based reminders typically mean per-message economics, so the more you engage patients, the more the channel costs. A recall campaign to 200 dormant patients is a real consideration, every time — check what your current setup actually bills.
The big one is the channel itself: when did you last read an SMS? Your patients live on WhatsApp. Their read rates aren't close. Sada runs your reminders, recalls, and conversations on WhatsApp, included in the subscription — engaging more costs you nothing extra, so you actually do it.
Built for the clinic you actually run
- WhatsApp-first, because that's the front door of every Lebanese clinic — not a nice-to-have integration.
- Arabizi as a first-class language — your patients write "3ende maw3ad?" and Sada answers the way a sharp Lebanese receptionist would.
- Dual-currency cash handling in billing, because that's the reality at your front desk.
- Recall that runs itself — the six-month check-up list Dentiflow shows you, Sada actually works: messages out on WhatsApp, replies handled, appointments landed.
- Local support on WhatsApp, same timezone, your language.
What it costs — in numbers you can see right now
We publish our pricing. No "request a quote," no sales call to learn a number:
One dentist, one room. The receptionist that never sleeps, plus the full back office.
Our most popular plan — up to 3 dentists and unlimited rooms, with more reminders, patient reactivation, and review collection.
Multi-location groups, voice notes, missed-call follow-up, priority support.
No setup fee. No contract — cancel anytime. Two months free on annual. And no SMS meter: your WhatsApp conversations are included.
Switching from Dentiflow — or running both
You don't have to rip anything out to find out.
Start with the receptionist. Connect Sada to your clinic's WhatsApp and let it answer and book for a month — free — while Dentiflow keeps running the back office exactly as today. Zero risk, zero disruption, and by day 30 you'll have a number: how many bookings Sada captured that would have been missed.
Then, if the numbers say what we think they'll say, we move your records over for you — services, prices, patients — at your pace, with onboarding included and no migration fee.
FAQ
Can Sada replace Dentiflow completely?
Yes — Sada covers the full back office (patient records, odontogram charting, treatment plans, scheduling, billing, inventory, reports) plus the WhatsApp AI receptionist Dentiflow doesn't have. It's everything you use Dentiflow for, with a front desk on top.
Can I try Sada without leaving Dentiflow?
That's exactly how most clinics start. Sada's AI receptionist runs on your WhatsApp alongside Dentiflow for your free month. Nothing changes in your current workflow until you decide it should.
Will my patients accept talking to an AI?
They already message your clinic on WhatsApp — Sada just answers. In their language, including Arabizi, like a sharp receptionist. Your team sees every conversation in a shared inbox and can take over any chat instantly.
What about my data in Dentiflow?
We help you export and migrate it — services, prices, and patient records — as part of free onboarding. And your data in Sada stays yours: export anytime, cancel anytime, no lock-in.
Does Sada charge per message like SMS systems do?
No. WhatsApp reminders, recalls, and AI conversations are included in your subscription. There's no meter — so you're never choosing between engaging patients and controlling costs.
The bottom line
Dentiflow organized your clinic. Sada answers for it.
If reminders were enough, your WhatsApp wouldn't be full of unanswered questions at 11 PM. Keep everything Dentiflow does — and add the part it was never built for.
Your first month is on us. Live in a day, alongside what you have today.
Run Sada's receptionist on your WhatsApp while Dentiflow keeps running — and let the booking numbers decide.
Sada is not affiliated with Dentiflow. Dentiflow feature references based on publicly available information as of 2026 and subject to change; confirm current pricing and features with the vendor.